This is a list of self-help articles, consisting of common questions. For the full UCR Knowledge Base, visit this web page.

• GlobalProtect VPN

  How to Sign into GlobalProtect VPN using MFA

  Multi-Factor Authentication (MFA) is required for using the campus' GlobalProtect Virtual Private Network (VPN). When logging into the GlobalProtect VPN, you will be prompted to verify your identity using MFA.

  Learn how here.

• Personal Information and Password Changes

  How to Change Your Lived Name

  This guide shows you how to update your Lived Name and send emails using the corresponding alias email address.

• Campus Wifi

  UCR-GUEST - Wireless Internet for Campus Guests

  If you are a visitor and do not have a UCR NetID and password, this guide will help you connect to the University of California, Riverside's guest Wi-Fi network (UCR-GUEST).

  UCR-SECURE Wireless Network - Android Setup

  This document will help faculty, staff, and students connect an Android device to UCR-SECURE, UCR's preferred and secure wireless network; it requires a valid NetID to log in.